At Bookatable by Michelin, we’ll expose your restaurant to new diners and help you to grow your business in our dynamic restaurant marketplace.
Our award-winning cloud technology helps restaurants manage their bookings and restaurant floor, and to successfully fill tables when needed, delivering more than 2.5 million diners each month to its restaurant customers from online reservations. Read more..
Put your own stamp on our technology and take online reservations via a customisable booking calendar on your own website, so your diners can book 24 hours a day.
In this smartphone age, 50% of online bookings are made on a phone or tablet: so we’ve made all of our services fully mobile optimised. Our Bookatable mobile app allows diners to book a table at your restaurant on the go.
We turn mobile and web-browsing diners in to brand-new bookers, with an average of 50% of diners being new to your restaurant.
Increase your reach on social networks by adding a booking calendar on your Facebook page, allowing your diners to book and share reservations with friends.
The Bookatable Electronic Reservation Book
Everything stored in your system is held in the cloud, which means it’s always completely secure. You’ll never be in danger of losing any customer data or booking information.
Optimised for any device
Your reservation book is accessible on any device with an internet connection, so you can manage your bookings and allocate tables easily.
Free, instant offer setup
We know how important great-value offers are to your diners, so we’ll help you build the most enticing promotions, and display offer menus. Build these offers for free, and watch them become bookable within 5 minutes of submission.
Add all bookings quickly & simply
We know the advantages of storing all of your bookings in one place, so we’ve made it simple to enter phone bookings & walk-ins, too. You can also get instant access to guest details and booking information.
Detailed guest profiling
Want to get to know your network of diners? Provide tailored, personalised customer service by consulting guest preferences and detailed booking notes, as well as viewing previous visits.
Bespoke table plans
Create customised table plans for your restaurant, which you can access and amend whenever you want.
Track meal stages
Offer the best customer service and turn tables efficiently by checking your guests in, and tracking them through their meal.
Send marketing communications to your database
Turn one-off diners into loyal regulars by sending marketing communications direct from your reservation book, such as invites to special events and menu launches.
Enhanced reporting functionality
We’ll help you gain the best possible insights into what works for your restaurant. Our detailed reporting tools help you analyse your performance, and establish your most effective marketing channels.
Bookatable by Michelin helps restaurants such as Pied a Terre and Hilton take online reservations through their own website, Bookatable.co.uk, and other key partners including, Tripadvisor.co.uk, SquareMeal.co.uk, Michelin.fr, Reserviermich.de, Alltomstockholm.se and Restaurangkartan.se.
Here are a few of the restaurants and partners we work with.
Participating in Bookatable by Michelin campaigns is a great way to increase your exposure & fill your restaurant. We run various exciting campaigns throughout the year, and we make sure getting involved is as simple as possible!
This summer, we’re helping restaurants increase their covers with our free-flowing deals campaign. Hugely popular with diners, this sees restaurants offer menus with an ‘unlimited’ element of their choosing. The campaign will run from 1st June – 31st August – click here to see our online and offline marketing activities for the campaign.
What can you promote? Your free-flowing menu might include one, or a combination of the following: free-flowing champagne, prosecco, wine, cocktails or/and unlimited pizza, sushi, tapas or desserts.
Your invitation to the Bookatable Academy 2017 – Social media and technology for the modern restaurant: building diner and employee loyalty In an increasingly competitive market, creating an engaged network of diners is more important than ever. This year’s Academy will delve into different approaches to building diner loyalty, and explore the many aspects…
London Restaurant Festival 2017: Your Digital Toolkit
We have created a digital toolkit for this year’s festival, and you can find this handy guide here: Your digital toolkit for LRF 2017. In the toolkit, you’ll find logos that can be used on your menus, website and marketing material, as well as social media tips and useful information to entice diners & help you make…
Bookatable by Michelin is Europe’s largest real-time restaurant marketplace, we not only help with online reservations and table management, we can also help make sure you never miss another phone booking. Bookatable by Phone is an automated phone booking service that means you can leave the phone calls to someone else, and focus on serving your diners.
How does it work?
Diners can book via an automated service over the phone, with instant SMS confirmation of their booking
The phone booking drops seamlessly into the Bookatable Electronic Reservation Book
Adapt the system to personalise it for your restaurant.
What are the benefits?
Never miss another phone call, and potential booking, during a busy service, or out of hours.
Get your personal time back, no need to forward calls when you’re away from the restaurant.
Easily manage the availability you provide on the phone.
Pocket Diner is a simplified version of a restaurant’s website for mobile devices. The navigation is specifically designed for small screens to overcome pinching and rotating the page, so all the information a mobile visitor needs is displayed neatly on the screen.
Currently 13.9 million people in the UK surf the internet on their mobile phone. This figure is going to increase year on year, therefore it’s important to give mobile visitors an enjoyable browsing experience so they easily find the information they want and make a reservation.
Features and benefits
The clever software automatically detects what device the diner is using and displays information that best optimises the screen space
Improve the browsing experience of your customers so they stay on your website with clear and concise navigation
Display menus, photos and maps to visually represent the food and dining experience the diner can expect from your restaurant
Manage what is displayed on your website from your own web-based content management tool
Connected to your Facebook account allowing you to easily manage the content from your Pocket Diner content management tool
900 restaurants bookable through Pocket Diner
More than 350,000 monthly visitors to restaurants using Pocket Diner through a mobile device
53 minutes is spent by an average diner on a Pocket Diner site